The Customer Is Not Always Right (And That's Not a Crime)

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𝐓𝐡𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐈𝐬 𝐍𝐨𝐭 𝐀𝐥𝐰𝐚𝐲𝐬 𝐑𝐢𝐠𝐡𝐭 (𝐀𝐧𝐝 𝐓𝐡𝐚𝐭’𝐬 𝐍𝐨𝐭 𝐚 𝐂𝐫𝐢𝐦𝐞)
Sometimes, they’re just loud.
 Sometimes, they want a refund because the T-shirt “didn’t vibe with their aura.”
 Sometimes, they plug a charger into a toaster and call it a tech issue.

And yet, we’re told:
 ✅ Always smile
 ✅ Always nod
 ✅ Always “escalate to the manager”

But here’s the truth:
 Your team deserves protection just as much as your customers deserve service.

The right customers don’t yell.
 They don’t send 2 a.m. emails marked “URGENT.”
 And they definitely don’t ask for 90% discounts because they “might” post a story.

Let’s retire the old rule.
 Let’s replace it with:
 “The right customer is always worth it.”

Because loyalty > loudness.
 Respect > revenue.
And peace of mind? Priceless.

TO READ MORE, VISIT
The Customer Is Not Always Right (And That's Not a Crime)

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